Client Onboarding Intermediate Analyst

Citigroup

Nairobi, Kenya
Competitive base salary; annual review; + benefits...
**
5 years experience in documentation review
Account maintenance and cash products knowledge
Proficient in microsoft office applications
** Citi is seeking a Client Onboarding Intermediate Analyst in Nairobi, Kenya, to join their hybrid working team. The role requires strong analytical, problem-solving, and communication skills, along with a focus on customer service and account management. **

Job Summary

  • This role involves managing the end-to-end account opening process while ensuring strict compliance with internal regulations and industry standards.
  • Candidates will serve as a subject matter expert, resolving complex customer issues and maintaining high-quality service levels through effective cross-functional collaboration.
  • The position offers a hybrid working model allowing up to two days of remote work per week alongside competitive benefits and career growth opportunities.

Matching Summary

Match Score: 75

** Citi is seeking a Client Onboarding Intermediate Analyst in Nairobi, Kenya, to join their hybrid working team. The role requires strong analytical, problem-solving, and communication skills, along with a focus on customer service and account management. **

Salary

Competitive base salary; Annual review; Additional benefits package

Skills & Requirements

Must-have

  • 5 years experience in documentation review
  • Account maintenance and cash products knowledge
  • Proficient in Microsoft Office applications
  • Strong attention to detail and risk management
  • Excellent written and verbal communication skills

Nice-to-have

  • Experience with client interaction and escalations
  • Ability to work independently in high-volume environments
  • Proactive team player with problem-solving skills
  • Continuous learning mindset for product knowledge

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of relevant experience
  • Proficiency in English (written and spoken)

Work Rights

Not specified

Tailored Resume

Cover Letter