The Client Service Manager plays a key role in ensuring exceptional client satisfaction by serving as the primary business contact for clients on all brokerage and trade-related matters
Job Summary
The Client Service Manager plays a key role in ensuring exceptional client satisfaction by serving as the primary business contact for clients on all brokerage and trade-related matters.
This position focuses on strengthening client retention, delivering a high-quality service experience, and identifying opportunities for account growth.
Livingston International values diversity and encourages applicants from all backgrounds to apply, fostering a culture where differences are celebrated.
Matching Summary
The Client Service Manager plays a key role in ensuring exceptional client satisfaction by serving as the primary business contact for clients on all brokerage and trade-related matters.
Skills & Requirements
Must-have
Client relationship management
Cross-border trade knowledge
CRM software proficiency
Project management skills
Supply chain process understanding
Client issue resolution
Nice-to-have
Effective presentation skills
Strong organizational skills
Ability to drive change
Excellent communication skills
Problem-solving in stressful environments
Collaboration and inclusion focus
Key Requirements
Minimum 4 years related experience
Associates Degree or post-secondary education required