It Service Delivery Technician

Cavablog

Fully remote
Support it hardware and software
Build, configure, deploy desktops/laptops
Troubleshoot and resolve issues
The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides support for client computing hardware and software, builds, configures and deploys desktops, laptops and related peripherals, and troubleshoots and resolves issues by utilizing Standard Operating Procedures.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success, including a comprehensive benefits package with immediate eligibility.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Build, configure, deploy desktops/laptops
  • Troubleshoot and resolve issues
  • Active Directory user management
  • Windows 10/11, Office 365
  • Client-side security software
  • Network printers and devices

Nice-to-have

  • Customer success focus
  • Continuous improvement mindset
  • Adapt to rapid changes
  • Positive customer support attitude
  • Experience with Mac hardware
  • Experience with CAD/Pro-E/Solidworks

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • Related certifications preferred (MOS, MCTS, A+, ACMT, ITIL V3)
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter