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Mercer | Mettl is seeking a Senior Executive for Corporate Operations to enhance customer success management within the Europe region. The ideal candidate will possess strong leadership skills in customer support, demonstrate efficiency in managing high-touch client relationships, and be data-driven for continuous improvement.
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Job Summary
We’re on a mission to enable smarter talent decisions through powerful assessment solutions.
Supervise and guide support-level team members, setting clear day-to-day operational objectives.
Marsh is committed to embracing a diverse, inclusive and flexible work environment.
Matching Summary
Match Score: 75
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Mercer | Mettl is seeking a Senior Executive for Corporate Operations to enhance customer success management within the Europe region. The ideal candidate will possess strong leadership skills in customer support, demonstrate efficiency in managing high-touch client relationships, and be data-driven for continuous improvement.
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Skills & Requirements
Must-have
Customer success leadership experience
Support operations management
Issue resolution and customer satisfaction
Performance evaluation and team development
Service improvement analysis
Nice-to-have
Client-focused environment
Building high-performing teams
Data-driven mindset
Continuous improvement passion
Key Requirements
Strong customer success or support leadership experience