Service Advisor

Lithia Chevrolet GMC of Helena

Helena, MT, United States
$60k to $90k py depending on experience; not speci...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate automotive services and repairs, ensuring effective communication between customers and technicians. The role offers a competitive salary and a range of benefits, emphasizing a positive team environment and exemplary customer service

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Chevrolet GMC of Helena is seeking a Service Advisor to facilitate automotive services and repairs, ensuring effective communication between customers and technicians. The role offers a competitive salary and a range of benefits, emphasizing a positive team environment and exemplary customer service.

Salary

$60K to $90K per year depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Verifying warranty and service contract coverage
  • Developing estimates
  • Writing repair orders
  • Maintaining customer records

Nice-to-have

  • Positive team environment
  • Exemplary customer service
  • Basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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