Analyst - Shared Services Platform

PROBE GROUP

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Level 1 client support
Professional communication skills
Problem-solving mindset
** Probe Group is seeking a proactive Analyst for their Shared Services Platform, targeting early-career professionals who excel in client interaction and problem-solving. The role offers exposure to client support, project delivery, and a structured career path in Salesforce, Data & Analytics, or Intelligent Automation. **

Job Summary

  • The Shared Services Platform (SSP) operates as a centralized function supporting Managed Services, Project Delivery, and PMO activities, providing day-to-day client support and exposure to delivery governance.
  • This role offers a structured pathway for early career professionals to develop foundational consulting skills while working with modern automation, cloud, and data technologies, with opportunities for progression into specialized consulting service lines.
  • Analysts will gain experience in client support, project execution, and post-go-live transitions, with a focus on building technical and professional capabilities in Data & Analytics, Salesforce, or Intelligent Automation.

Matching Summary

Match Score: 75

** Probe Group is seeking a proactive Analyst for their Shared Services Platform, targeting early-career professionals who excel in client interaction and problem-solving. The role offers exposure to client support, project delivery, and a structured career path in Salesforce, Data & Analytics, or Intelligent Automation. **

Skills & Requirements

Must-have

  • Level 1 client support
  • Professional communication skills
  • Problem-solving mindset
  • Client-facing interaction
  • Reporting and documentation

Nice-to-have

  • Curiosity and passion
  • Challenging the norm
  • Building foundational consulting skills
  • Adaptability across service lines

Key Requirements

  • Bachelor’s degree in relevant field or equivalent experience
  • Foundation in SQL for data querying
  • Experience with Excel
  • Interest in automation, cloud platforms, CRMs/ERPs
  • Basic understanding of IT service management tools

Work Rights

Not specified

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