Customer Operations Manager

Integer

**
7+ years medical device experience
Bachelor's degree in business
S&op forecasting process knowledge
** Integer is seeking a Customer Operations Manager to lead and advocate for customer needs within the site leadership team, ensuring exceptional service and collaboration across various departments. The ideal candidate will have over seven years of experience in the medical device sector and a strong focus on customer advocacy and operational excellence. **

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role serves as the voice of the customer during production meetings and partners with Sales to meet customer requirements and grow sales.
  • The manager will develop unconstrained unit forecasts for the S&OP process and drive team performance towards key metric targets like Order Acknowledgement Cycle Time.

Matching Summary

Match Score: 75

** Integer is seeking a Customer Operations Manager to lead and advocate for customer needs within the site leadership team, ensuring exceptional service and collaboration across various departments. The ideal candidate will have over seven years of experience in the medical device sector and a strong focus on customer advocacy and operational excellence. **

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process knowledge
  • ISO certification adherence
  • FDA regulations compliance

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration ability
  • Process improvement mindset
  • Leadership and team guidance
  • Strategic relationship building

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and ISO certification
  • Experience with S&OP forecasting processes

Work Rights

Not specified

Tailored Resume

Cover Letter