Familiarity with brand standard audits and mystery audits
**
The Hotel Chadstone Melbourne MGallery is seeking an Operation and Food and Beverage Manager to oversee hotel operations, ensure service efficiency, and enhance guest experiences. The ideal candidate will have extensive experience in hotel management, financial acumen, and a commitment to customer satisfaction.
**
Job Summary
Join the Accor network to lead a team in delivering responsible hospitality and memorable customer experiences across multiple outlets.
The role involves supervising all Food and Beverage services, ensuring strict adherence to operating standards, and resolving guest complaints effectively.
Candidates will be expected to act in the absence of the General Manager regarding safety, security, and well-being while driving departmental profitability.
Matching Summary
Match Score: 75
**
The Hotel Chadstone Melbourne MGallery is seeking an Operation and Food and Beverage Manager to oversee hotel operations, ensure service efficiency, and enhance guest experiences. The ideal candidate will have extensive experience in hotel management, financial acumen, and a commitment to customer satisfaction.
**
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Three years experience managing hotel operations
Proven track record in profitable F&B management
Familiarity with Brand Standard Audits and Mystery Audits
Experience executing events in various settings
Strong aptitude for financial management and analysis
Knowledge of Health & Safety Procedures
Nice-to-have
Prior experience working with Opera system
Fluency in additional languages beyond English
Experience with high profile guest handling
Strategic planning skills for outlet performance
Ability to work flexible schedules as needed
Key Requirements
Right to work in the UK required
RSA certification must be current
Three years' experience in hotel operations management
Experience with Opera or related systems preferred