Develop and coach a team of client service and financial service professionals to deliver an exceptional client experience and deepen client relationships
Job Summary
Develop and coach a team of client service and financial service professionals to deliver an exceptional client experience and deepen client relationships.
Lead by example to deepen client relationships, meet client financial needs, and resolve client complaints, while empowering clients to utilize self-service channels.
Create a team-oriented, positive, and productive working environment by recognizing team contributions and leading a successful client service and financial services team.
Matching Summary
Develop and coach a team of client service and financial service professionals to deliver an exceptional client experience and deepen client relationships.
Skills & Requirements
Must-have
Client experience leadership
Financial services team coaching
Banking centre operations
On-site full-time work
Nice-to-have
Relationship-oriented banking
Collaborative team culture
Community advocacy
Empowering employees
Key Requirements
Mutual Funds License
Canadian Securities Course or Investment Funds In Canada