Sr. Program Manager, Cscx

Amazon

United States
On-site
Aws connect deployment
Global expansion initiatives
End-to-end program execution
Drive Audible's global expansion initiatives on AWS Connect, supporting contact management capabilities across new international markets

Job Summary

  • Drive Audible's global expansion initiatives on AWS Connect, supporting contact management capabilities across new international markets.
  • Own end-to-end program execution for Audible's expansion on AWS Connect, ensuring technical capabilities are deployed on schedule and aligned with business objectives.
  • Establish and maintain program governance mechanisms including status reporting, risk management, and escalation processes.

Matching Summary

Drive Audible's global expansion initiatives on AWS Connect, supporting contact management capabilities across new international markets.

Skills & Requirements

Must-have

  • AWS Connect deployment
  • Global expansion initiatives
  • End-to-end program execution
  • Stakeholder alignment
  • Risk management and resolution
  • Cross-functional team collaboration

Nice-to-have

  • Customer experience focus
  • Driving adoption of new capabilities
  • Building stakeholder relationships
  • Measuring program success

Key Requirements

  • Program management experience
  • Experience with AWS Connect
  • Experience with global expansion
  • Experience managing cross-functional teams

Work Rights

Not specified

Tailored Resume

Cover Letter