Pyramid Global Hospitality is seeking a Front Desk Agent for THesis Hotel Miami, prioritizing a People First culture that values employee growth and well-being. The role involves welcoming guests, managing reservations, and ensuring a positive guest experience, with a focus on teamwork and communication skills
Job Summary
Pyramid Global Hospitality values its employees and fosters a supportive, inclusive environment focused on growth and wellbeing.
The Front Desk Agent will greet guests, manage reservations, handle payments, and coordinate with other departments to ensure smooth hotel operations.
The role requires the ability to stand for the duration of shifts and travel between the front desk and valet areas in a fast-paced setting.
Matching Summary
Match Score: 85
Pyramid Global Hospitality is seeking a Front Desk Agent for THesis Hotel Miami, prioritizing a People First culture that values employee growth and well-being. The role involves welcoming guests, managing reservations, and ensuring a positive guest experience, with a focus on teamwork and communication skills.
Salary
Competitive salary; Benefits: Comprehensive health insurance, retirement plans, paid time off; Perks: On-site wellness programs, local discounts, employee rates
Skills & Requirements
Must-have
At least one year customer service experience
Valid driver's license with no major infractions
Ability to work full shift standing
Availability for weekends and holidays
Strong verbal communication skills
Nice-to-have
Hospitality industry experience
Outgoing and engaging personality
Problem-solving abilities
Teamwork orientation
Desire to make an impact
Key Requirements
One year customer service role
Valid driver's license
No major driving infractions for 6 months
Full shift availability including weekends/holidays