Customer Success Manager - Adaptive Planning

Workdayspend

San Francisco, CA, USA
Base: $107,000 - $160,400; bonus/equity: not speci...
Fully remote
3+ years as a csm
2+ years with change management
Experience with salesforce and gainsight
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday Adaptive Planning solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday Adaptive Planning solutions.
  • You will establish trusted advisor relationships and develop success plans to drive customer satisfaction.
  • Workday offers a supportive culture that values integrity, empathy, and collaboration.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday Adaptive Planning solutions.

Salary

Base: $107,000 - $160,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years as a CSM
  • 2+ years with change management
  • Experience with Salesforce and Gainsight

Nice-to-have

  • Strong executive presence
  • Excellent communication skills
  • Ability to manage ambiguity

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Proven account management experience
  • 3+ years of collaboration with executive-level customers

Work Rights

Not specified

Tailored Resume

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