Gbs Operations Customer Care Representative-21

Ibstock

Customer service skills
Case investigation abilities
Process monitoring
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The role involves documenting incoming information regarding customer concerns and investigating all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation while cultivating employee skills.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service skills
  • case investigation abilities
  • process monitoring

Nice-to-have

  • unique combination of skill and passion
  • drive to lead teams
  • talented team collaboration

Work Rights

Not specified

Tailored Resume

Cover Letter