Account & Relationship Manager

Wolters Kluwer

Multiple Locations, , US
Base: $52,300.00 - $89,350.00 usd; bonus/equity: c...
Onsite
Account management and retention
Customer relationship building
Crm software usage (salesforce preferred)
The SLG Account Manager is responsible for driving customer retention, account expansion, and long-term relationship value within an assigned portfolio of State & Local Government accounts

Job Summary

  • The SLG Account Manager is responsible for driving customer retention, account expansion, and long-term relationship value within an assigned portfolio of State & Local Government accounts.
  • Wolters Kluwer offers a wide variety of competitive benefits and programs including Medical, Dental, Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Vacation, Sick Time, and Paid Parental Leave.
  • The role requires maintaining deep product and industry expertise, managing structured account plans, and collaborating with internal teams to deliver seamless customer experiences and profitable growth.

Matching Summary

The SLG Account Manager is responsible for driving customer retention, account expansion, and long-term relationship value within an assigned portfolio of State & Local Government accounts.

Salary

Base: $52,300.00 - $89,350.00 USD; Bonus/Equity: Commission eligible; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Paid Leave

Skills & Requirements

Must-have

  • Account management and retention
  • Customer relationship building
  • CRM software usage (Salesforce preferred)
  • Negotiating renewal and expansion contracts
  • Proactive customer outreach
  • Pipeline and forecasting management
  • Domestic travel up to 25%

Nice-to-have

  • Consultative sales discussions
  • Collaboration with cross-functional teams
  • Industry event representation
  • Continuous professional development
  • Experience with sales enablement tools

Key Requirements

  • Bachelor’s degree in related field
  • 3+ years account or client management experience
  • Experience working with government stakeholders
  • Experience managing renewal cycles and negotiations
  • Valid driver’s license
  • Ability to travel independently
  • Experience using Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter