Quality Auditing Senior Analyst-voice

Accenture

Fully remote
Digital inside sales experience
Quality assurance experience
Sales quality experience
Transforming sales to become a future-ready and digital B2B revenue engine

Job Summary

  • Transforming sales to become a future-ready and digital B2B revenue engine.
  • Execute within the quality assurance program for the inside sales operation, ensuring adherence to defined sales quality standards, behaviors, and compliance requirements.
  • Translate QA findings into actionable insights, trends, and recommendations that drive measurable improvements in conversion, customer experience, and sales effectiveness.

Matching Summary

Transforming sales to become a future-ready and digital B2B revenue engine.

Skills & Requirements

Must-have

  • Digital Inside Sales experience
  • Quality assurance experience
  • Sales Quality experience
  • Sales Excellence experience
  • Call monitoring and auditing
  • Written and verbal communication skills
  • Attention to detail

Nice-to-have

  • Corporate policies understanding
  • Community standards understanding
  • Future-ready sales transformation

Key Requirements

  • Minimum of 1 year inside sales experience
  • Minimum of 2 years QA/Sales Quality/Sales Excellence
  • Bachelor's Degree
  • Proficiency in Microsoft Excel
  • 5 to 8 years of experience

Work Rights

Not specified

Tailored Resume

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