Analyst, Hotel Triage Operations

Amex GBT

Poland
Incident triage assessment
Amex gbt ecosystem expertise
Operational insights
Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team

Job Summary

  • Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team.
  • You'll play a critical role in the incident triage process, ensuring swift and accurate categorization of hotel-related issues while supporting seamless communication across internal and external teams.
  • Flexible benefits are tailored to each country and start the day you do.

Matching Summary

Amex GBT is seeking a detail-oriented analyst to join our newly established Hotel Triage team.

Skills & Requirements

Must-have

  • incident triage assessment
  • Amex GBT ecosystem expertise
  • operational insights
  • hotel-related inquiries
  • process improvement recommendations

Nice-to-have

  • strategic thinker
  • independent problem-solving
  • collaborative mindset
  • adaptable with ambiguity
  • quick learner

Key Requirements

  • 3+ years in incident triage
  • Amex GBT hotel ecosystem expertise
  • hotel POS/GDS platform expertise preferred
  • business travel knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter