Agent - Room Gs

Pyramid Global Hospitality

Marlborough, MA, US
Base: $18 ph; bonus/equity: lucrative bonus progra...
Onsite
At least one year customer service experience
Ability to stand for full shift duration
Weekend and holiday availability required
Pyramid Global Hospitality is seeking a Guest Services Agent for their Embassy Suites by Hilton Boston Marlborough. The ideal candidate will have a passion for customer service, with a focus on creating memorable experiences for guests

Job Summary

  • The role involves welcoming guests, assisting with luggage unloading, and providing information about hotel amenities and the local area.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and on-site wellness programs.
  • Employees are expected to create memorable guest experiences by engaging sincerely and going beyond standard service norms.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Guest Services Agent for their Embassy Suites by Hilton Boston Marlborough. The ideal candidate will have a passion for customer service, with a focus on creating memorable experiences for guests.

Salary

Base: $18 per hour; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k with match, PTO

Skills & Requirements

Must-have

  • At least one year customer service experience
  • Ability to stand for full shift duration
  • Weekend and holiday availability required

Nice-to-have

  • Hospitality industry experience preferred
  • Outgoing and engaging personality
  • Problem-solving skills in fast-paced setting

Key Requirements

  • One year minimum in customer service role
  • Must be able to work various shifts including weekends
  • Strong verbal communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter