Central Operations Support Executive, External Fulfilment

Amazon

Tr
On-site
Daily metrics monitoring
Stakeholder management
Identifying patterns and disruptions
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers

Job Summary

  • The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers.
  • The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership.
  • The team supports inbound and outbound operations via voice and non-voice channels, and the candidate must be ready to work on weekends and in shifts.

Matching Summary

The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers.

Skills & Requirements

Must-have

  • daily metrics monitoring
  • stakeholder management
  • identifying patterns and disruptions
  • scrutinize details
  • voice and non-voice channels
  • work on weekends and in shifts

Nice-to-have

  • larger picture of customer experience
  • high willingness to take ownership
  • foresee implications of data

Key Requirements

  • valid PWD ID Card issued by the Ministry of Health

Work Rights

Must hold a valid PWD ID Card issued by the Ministry of Health

Tailored Resume

Cover Letter