The Service Manager is responsible for leading a risk focused reporting and analytics service within the TORC organisation, combining strong service management capability with a deep background in data, analytics, frontend visualisation, and data automation
Job Summary
The Service Manager is responsible for leading a risk focused reporting and analytics service within the TORC organisation, combining strong service management capability with a deep background in data, analytics, frontend visualisation, and data automation.
The role owns the delivery of trusted dashboards and insight products that support first line risk oversight, ensuring risk data is transformed into clear, timely, and actionable insights.
Allstate NI is proud to be Allstate’s European Digital Centre of Excellence—recent winners of ‘Best Use of Cloud Services’ at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility.
Matching Summary
The Service Manager is responsible for leading a risk focused reporting and analytics service within the TORC organisation, combining strong service management capability with a deep background in data, analytics, frontend visualisation, and data automation.
Skills & Requirements
Must-have
risk focused reporting and analytics
data quality, governance, and control
frontend dashboard creation
data automation
regulatory and compliance reporting
Nice-to-have
insight generation, trend analysis, data storytelling
experience influencing reporting strategy
advanced analytics or emerging capabilities
Key Requirements
Minimum of 4 year's experience in data and visualisation
Minimum of 2 year's experience in leading and developing high-performing analytics teams