Customer Success Consultant, Arizona (remote)

Cengage

Arizona, US
Base: $67,000.00 - $87,100.00 usd; bonus/equity: n...
Proven ability to learn new systems
Excellent communication skills
Strong analytical skills
As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers

Job Summary

  • As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers.
  • Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology.
  • Cengage Group is committed to creating an inclusive workplace essential to the success of our company and our learners.

Matching Summary

As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers.

Salary

Base: $67,000.00 - $87,100.00 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Proven ability to learn new systems
  • Excellent communication skills
  • Strong analytical skills

Nice-to-have

  • Experience in Educational Technology
  • Familiarity with Learning Management Systems
  • Ability to explain technical concepts

Key Requirements

  • Bachelor’s degree preferred
  • 5+ years of experience in a Sales or Customer Success role
  • Requirement to travel between 20-30%

Work Rights

Not specified

Tailored Resume

Cover Letter