Customer Service Representative With Finnish

700

Warsaw, Poland
Not specified; not specified; comprehensive benefi...
**
Proficiency in finnish language
Proficiency in english language
2+ years customer service experience
** Solenis is seeking a Customer Service Representative with proficiency in Finnish to provide expert support to customers, ensuring satisfaction and loyalty. The role requires at least two years of customer service experience and involves mentoring junior team members while identifying improvements in service processes. This position offers a hybrid work model and a range of employee benefits. **

Job Summary

  • The role serves as a key contact for complex customer needs while providing expert support to ensure high satisfaction levels.
  • Employees are expected to mentor entry-level representatives and actively identify improvements in service processes.
  • The company offers competitive compensation including private medical care, life insurance, and a partially funded sports card.

Matching Summary

Match Score: 75

** Solenis is seeking a Customer Service Representative with proficiency in Finnish to provide expert support to customers, ensuring satisfaction and loyalty. The role requires at least two years of customer service experience and involves mentoring junior team members while identifying improvements in service processes. This position offers a hybrid work model and a range of employee benefits. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Proficiency in Finnish language
  • Proficiency in English language
  • 2+ years customer service experience
  • Excellent communication skills
  • Strong problem-solving abilities

Nice-to-have

  • Experience with SAP CRM tools
  • Experience with Salesforce platform
  • Mentoring junior team members
  • Process improvement initiative
  • Additional education beyond high school

Key Requirements

  • High school diploma required
  • Eligible to work in the EU area
  • Finnish and English language proficiency

Work Rights

Must be eligible to work in the EU area

Tailored Resume

Cover Letter