Customer Banking Specialist - St Ives

Commonwealth Bank

St Ives, NSW, Australia
Part-time (26.5 hours per week)
Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail environment
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their St Ives branch, focusing on delivering exceptional customer service and support for banking needs. Ideal candidates will have experience in financial services or retail, strong communication skills, and a genuine interest in helping customers improve their financial well-being

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • The role involves completing Financial Health Checks to assess customer needs and providing options through education on digital banking technology.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their St Ives branch, focusing on delivering exceptional customer service and support for banking needs. Ideal candidates will have experience in financial services or retail, strong communication skills, and a genuine interest in helping customers improve their financial well-being.

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Ability to articulate financial terms clearly
  • Experience in Financial Services or Retail environment

Nice-to-have

  • Genuine interest in building a career with CommBank
  • Ability to work in a busy commercial retail environment
  • Interest in improving customer financial wellbeing

Key Requirements

  • Part Time Roster availability (26.5 hours per week)
  • Excellent communication skills
  • Ability to ask the right questions and act with integrity

Work Rights

Not specified

Tailored Resume

Cover Letter