Jobgether is seeking an Encompass Support Manager to lead operational support for a Loan Origination System in the United States. This leadership role focuses on ensuring system stability and responsiveness while managing daily support activities and collaborating with various teams to resolve issues impacting mortgage operations
Job Summary
This role is responsible for leading the operational support of a critical Loan Origination System ensuring stability and responsiveness across production environments.
The position requires close collaboration with operations, system administrators, QA teams, and external partners to ensure seamless issue resolution.
You will play a key role in maintaining service quality by managing ticket workflows, escalations, and SLAs in a fast-paced, high-volume environment.
Matching Summary
Match Score: 85
Jobgether is seeking an Encompass Support Manager to lead operational support for a Loan Origination System in the United States. This leadership role focuses on ensuring system stability and responsiveness while managing daily support activities and collaborating with various teams to resolve issues impacting mortgage operations.