Not specified; salary reviews included; incentive ...
Fully remote
Src act administration experience
Dispute resolution and mediation skills
Training and coaching case managers
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988
Job Summary
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
The position offers flexibility to work from home for up to 3 days per week once fully trained in either Melbourne or Canberra.
EML provides comprehensive learning and development opportunities along with generous employee benefits including up to 16 weeks paid parental leave.
Matching Summary
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
Salary
Not specified; Salary reviews included; Incentive scheme available
Skills & Requirements
Must-have
SRC Act administration experience
Dispute resolution and mediation skills
Training and coaching Case Managers
Legislative and regulatory knowledge
Risk management principles application
Nice-to-have
Fast-paced environment adaptability
Continuous improvement initiatives
Stakeholder management excellence
Customer-centric approach
Strategic decision making abilities
Key Requirements
Strong experience administering claims under SRC Act
Demonstrated ability in dispute resolution and negotiation
Experience developing and conducting training programs
Proven capability in workers compensation industry coaching