Principal Ar Specialist, Human Resources

Capital One Philippines Service Corp. (COPSSC)

Muntinlupa City, National Capital Region (Manila), Philippines
Hr operations management
Philippine labor laws
Case management experience
Assist the Principal HR Specialist, supervise HR coordinators, and manage day-to-day operations to meet standards and achieve goals in assigned functional areas of Human Resources

Job Summary

  • Assist the Principal HR Specialist, supervise HR coordinators, and manage day-to-day operations to meet standards and achieve goals in assigned functional areas of Human Resources.
  • The role requires a college graduate with at least 5 years of relevant work experience in a BPO setup, demonstrating knowledge in Philippine labor laws and regulations.
  • Candidates must be proficient in Microsoft Office and Salesforce, possess strong case management and analytical skills, and be amenable to work mid and night shifts in Alabang.

Matching Summary

Assist the Principal HR Specialist, supervise HR coordinators, and manage day-to-day operations to meet standards and achieve goals in assigned functional areas of Human Resources.

Skills & Requirements

Must-have

  • HR operations management
  • Philippine labor laws
  • case management experience
  • analytical and communication skills
  • project management background
  • Microsoft Office and Salesforce proficiency

Nice-to-have

  • presentation skills
  • process improvement initiatives
  • talent recognition and engagement

Key Requirements

  • College graduate
  • 5 years relevant work experience in BPO
  • Knowledge in Philippine labor laws
  • Strong case management experience
  • Proficient in Microsoft office and Salesforce
  • Amenable to work Mid Shift and Night Shift

Work Rights

Not specified

Tailored Resume

Cover Letter