Customer Support Advocate

Jobgether

Italy, Italy
**
Technical troubleshooting skills
Saas platform experience
Complex issue resolution
** Jobgether is seeking a Customer Support Advocate in Italy to provide support for a technical SaaS platform focused on short-term rental automation. This role emphasizes problem-solving, customer education, and collaboration with engineering teams, suited for individuals who thrive in dynamic environments. **

Job Summary

  • This role offers the opportunity to join a fast-moving, fully remote environment where customer experience sits at the heart of the product.
  • You will act as a trusted guide for users, helping them solve complex issues, navigate product features, and get the most value from the platform.
  • The role combines technical troubleshooting, customer education, and close collaboration with engineering and product teams.

Matching Summary

Match Score: 75

** Jobgether is seeking a Customer Support Advocate in Italy to provide support for a technical SaaS platform focused on short-term rental automation. This role emphasizes problem-solving, customer education, and collaboration with engineering teams, suited for individuals who thrive in dynamic environments. **

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • SaaS platform experience
  • Complex issue resolution

Nice-to-have

  • Passion for customer experience
  • Thrives in dynamic environments
  • Product improvement mindset

Work Rights

Not specified

Tailored Resume

Cover Letter