Customer Relations Associate

Payoneer

Shanghai, China
On-site
Bachelor's degree or above
2+ years in sales or customer success
Strong english communication skills
The role combines customer success, account management, and sales execution to deliver business growth while ensuring excellent customer experience

Job Summary

  • The role combines customer success, account management, and sales execution to deliver business growth while ensuring excellent customer experience.
  • Payoneer is a global financial platform connecting underserved businesses to the rising global economy with over 2,500 colleagues worldwide.
  • Candidates must be accountable, adaptable, collaborative, and possess strong problem-solving skills to drive customer engagement and value creation.

Matching Summary

The role combines customer success, account management, and sales execution to deliver business growth while ensuring excellent customer experience.

Skills & Requirements

Must-have

  • Bachelor's degree or above
  • 2+ years in sales or customer success
  • Strong English communication skills
  • Proficiency in Microsoft Office tools
  • Experience with CRM and reporting

Nice-to-have

  • Cross-border e-commerce experience
  • Fintech or payments industry background
  • Problem-solving mindset
  • Self-motivated ownership attitude
  • Analytical sensitivity to market trends

Key Requirements

  • Bachelor's degree required
  • CET-4 English certification
  • 2+ years relevant experience
  • English proficiency required

Work Rights

Not specified

Tailored Resume

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