Guest Services- Fillmore New Orleans

Cuffe & Taylor

New Orleans, LA, US
Not specified
Exemplary customer service delivery
In-person and phone inquiry handling
Complaint analysis and resolution
Cuffe & Taylor is seeking Guest Service team members for their venue in New Orleans, LA, under Live Nation Entertainment. The role focuses on delivering exceptional customer service, resolving inquiries, and maintaining a welcoming environment during events

Job Summary

  • The role involves interacting with customers to provide information and resolve complaints while prioritizing safety.
  • Employees are expected to deliver exemplary service to maintain loyalty and create memorable experiences for fans.
  • The position includes partnering with team members to close the venue by collecting recyclables and storing event equipment.

Matching Summary

Match Score: 75

Cuffe & Taylor is seeking Guest Service team members for their venue in New Orleans, LA, under Live Nation Entertainment. The role focuses on delivering exceptional customer service, resolving inquiries, and maintaining a welcoming environment during events.

Skills & Requirements

Must-have

  • Exemplary customer service delivery
  • In-person and phone inquiry handling
  • Complaint analysis and resolution
  • Sales solicitation of services
  • Venue closing and equipment storage

Nice-to-have

  • Ability to create encore moments
  • Team collaboration for safety
  • Adaptability to customer needs
  • Efficiency in organized tasks

Work Rights

Not specified

Tailored Resume

Cover Letter