Customer Service Representative

Happy Tails

Unknown Location
Base: $17–$18.00ph doe; bonus/equity: tips; benefi...
On-site
Handling phones and customers
Welcoming pet parents and furry vips
Answering phones with a smile
Happy Tails is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will provide exceptional service in a lively environment, juggling responsibilities while ensuring a welcoming atmosphere for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • This role involves welcoming pet parents and their furry VIPs, answering phones, touring new clients, and managing check-ins and check-outs.
  • Pay starts at $17–$18.00/hour DOE + tips, with part-time health, mental health, and telehealth benefits.

Matching Summary

Match Score: 85

Happy Tails is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate will provide exceptional service in a lively environment, juggling responsibilities while ensuring a welcoming atmosphere for pet families.

Salary

Base: $17–$18.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and furry VIPs
  • answering phones with a smile
  • managing check-ins and check-outs
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • elevate the love and lives of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter