Credit Welfare Agent

Octopus

Edinburgh, GB
On-site
Compassionate and resilient attitude
Field-based lone working capability
Strong listening and communication skills
The role involves completing welfare-focused home-visits to customers in debt

Job Summary

  • The role involves completing welfare-focused home-visits to customers in debt.
  • You will act as the face of Octopus, helping customers set up sustainable repayment plans.
  • The position is primarily field-based but includes desk-based phone interactions.

Matching Summary

The role involves completing welfare-focused home-visits to customers in debt.

Skills & Requirements

Must-have

  • Compassionate and resilient attitude
  • Field-based lone working capability
  • Strong listening and communication skills

Nice-to-have

  • Problem-solving mindset
  • Ability to handle stressful situations
  • Experience with debt management

Work Rights

Not specified

Tailored Resume

Cover Letter