Manage and develop long-term strategic customer relationships
Develop business for elevator lifecycle and partial modernizations
Ensure customer satisfaction and identify business opportunities
As a Key Account Specialist at KONE, you will be responsible for managing and developing long-term relationships with strategic customers in the elevator and escalator sector
Job Summary
As a Key Account Specialist at KONE, you will be responsible for managing and developing long-term relationships with strategic customers in the elevator and escalator sector.
Your role will largely involve developing business focused on the elevator lifecycle, specifically partial modernizations, aiming to ensure customer satisfaction and identify business opportunities.
KONE offers a dynamic and supportive work environment, professional development and training, competitive salary and performance bonuses, and employee benefits.
Matching Summary
As a Key Account Specialist at KONE, you will be responsible for managing and developing long-term relationships with strategic customers in the elevator and escalator sector.
Skills & Requirements
Must-have
Manage and develop long-term strategic customer relationships
Develop business for elevator lifecycle and partial modernizations
Ensure customer satisfaction and identify business opportunities
Support sales process for modernization and service contracts
Monitor contract performance and customer satisfaction
Nice-to-have
Innovative and collaborative working culture
Employee engagement and sharing of information
Sustainability and ethical business practices
Trust and respect among co-workers
Achieve career and personal goals
Key Requirements
Minimum 2-4 years of experience in customer care, sales, or customer service