Customer Service Representative

Destination Pet

Culver City, US
Base: $17.25 - $19.00ph; tips: + tips; benefits: p...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative for their Culver City location, aimed at providing excellent service to pet parents and their pets. The ideal candidate should possess strong communication skills, customer service experience, and a passion for animals

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.25 - $19.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Culver City location, aimed at providing excellent service to pet parents and their pets. The ideal candidate should possess strong communication skills, customer service experience, and a passion for animals.

Salary

Base: $17.25 - $19.00/hour; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • part concierge, part chaos coordinator
  • elevate the love and lives of pet families
  • make every client feel like a VIP
  • community that lives to elevate love

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter