It Business Analyst

dpi.nc.gov

Raleigh, North Carolina, US
Recruitment range: $65,604.00 - $75,000.00; bonus/...
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Collecting user requirements
Supporting end users
Providing technical support
** The North Carolina Department of Public Safety is seeking an IT Business Analyst to support their Applications Team in Raleigh, NC. This role focuses on system administration, user requirements collection, technical support, and testing of web-based applications, requiring a mix of technical skills and user interaction. **

Job Summary

  • This position assists the Applications Team with system administration for several web-based applications, including collecting user requirements, supporting end users with access, and providing technical support.
  • The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor.
  • This position qualifies for teleworking on a part-time basis after the initial 90 days, with reporting to Raleigh offices several days a week, and includes State Benefits such as paid vacation, sick leave, holidays, retirement, and health insurance.

Matching Summary

Match Score: 75

** The North Carolina Department of Public Safety is seeking an IT Business Analyst to support their Applications Team in Raleigh, NC. This role focuses on system administration, user requirements collection, technical support, and testing of web-based applications, requiring a mix of technical skills and user interaction. **

Salary

Recruitment Range: $65,604.00 - $75,000.00; Bonus/Equity: Not specified; Benefits: State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance.

Skills & Requirements

Must-have

  • Collecting user requirements
  • Supporting end users
  • Providing technical support
  • Testing web-based applications
  • Documenting routines and SOPs

Nice-to-have

  • Facilitating technical trainings
  • Experience with Drupal or CMS
  • Translating user requests into work objectives

Key Requirements

  • Bachelor's degree or equivalent experience
  • 1 year IT requirement gathering experience
  • Associate degree or equivalent experience
  • 2 years related experience
  • High School/GED and 4 years related experience

Work Rights

Not specified

Tailored Resume

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