Agente De Reservas | Operador De Teléfonos

Sofitel Brisbane Central

Brisbane, Queensland, Australia
On-site
Exceptional guest experience
Maximize revenue through upselling
Handle reservation requests
As a Reservations Agent, you will be the start of an exceptional guest experience, making guests feel welcome and reflecting the exceptional experience that occurs when they arrive

Job Summary

  • As a Reservations Agent, you will be the start of an exceptional guest experience, making guests feel welcome and reflecting the exceptional experience that occurs when they arrive.
  • You will consistently offer exceptional, friendly, and engaging service, ensure the best selection for the guest, and maximize revenue through upselling.
  • Accor offers benefits such as a Colleague Benefits Card with discounted rates worldwide, learning programs through our Academies, and opportunities for talent development and growth.

Matching Summary

As a Reservations Agent, you will be the start of an exceptional guest experience, making guests feel welcome and reflecting the exceptional experience that occurs when they arrive.

Skills & Requirements

Must-have

  • Exceptional guest experience
  • Maximize revenue through upselling
  • Handle reservation requests
  • Accurate system updates

Nice-to-have

  • Interpersonal and problem-solving skills
  • Additional languages are a plus
  • Commitment to Diversity & Inclusion

Key Requirements

  • Previous experience with Opera system
  • Work authorization for Australia

Work Rights

Not specified

Tailored Resume

Cover Letter