Product Support Rep - Laboratory Services

Hastings Deering (Australia) Ltd

Brisbane, Australia
Competitive remuneration pyckage; annual salary re...
Experience in laboratory services or condition monitoring
Ability to interpret technical oil analysis results
Proven capability managing multiple customer accounts
This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling services across assigned accounts

Job Summary

  • This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling services across assigned accounts.
  • Candidates will provide clear technical interpretation of laboratory results to support equipment reliability and maintenance decisions.
  • The company offers competitive remuneration, flexible working arrangements, and access to global career development opportunities within the Sime Darby network.

Matching Summary

This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling services across assigned accounts.

Salary

Competitive remuneration package; Annual salary reviews; Paid parental leave options

Skills & Requirements

Must-have

  • Experience in laboratory services or condition monitoring
  • Ability to interpret technical oil analysis results
  • Proven capability managing multiple customer accounts

Nice-to-have

  • Power BI exposure for reporting tools
  • Experience delivering technical product-based training
  • Background in heavy industry or mining environment

Key Requirements

  • Experience supporting aftermarket services with face-to-face interaction
  • Strong customer relationship skills with a track record of building trust
  • Experience using business systems and Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter