It Operations & Services

Kardex Remstar

Fully remote
Microsoft 365 and teams support
Intune endpoint management experience
Active directory and entra id administration
This role serves as the primary point of contact for resolving IT incidents and requests while ensuring smooth workplace technology operations

Job Summary

  • This role serves as the primary point of contact for resolving IT incidents and requests while ensuring smooth workplace technology operations.
  • The position requires managing user accounts, MFA assistance, and onboarding processes using Microsoft Entra ID and Azure AD services.
  • Candidates must possess a minimum of five years of experience in IT help desk environments with strong proficiency in modern workplace tools.

Matching Summary

This role serves as the primary point of contact for resolving IT incidents and requests while ensuring smooth workplace technology operations.

Skills & Requirements

Must-have

  • Microsoft 365 and Teams support
  • Intune endpoint management experience
  • Active Directory and Entra ID administration
  • Hardware and network troubleshooting
  • ServiceNow or Zendesk ticket handling

Nice-to-have

  • Strong customer service orientation
  • Ability to prioritize in fast-paced environment
  • Willingness to travel occasionally
  • Knowledge of barcode solutions and printers
  • Participation in follow-the-sun operations

Key Requirements

  • Bachelor's degree in IT or equivalent experience
  • Minimum 5 years of IT help desk experience
  • Business-level English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter