Develop, and enhance customer service solutions on the Salesforce platform with a focus on Service Cloud and Field Service Lightning
Job Summary
Develop, and enhance customer service solutions on the Salesforce platform with a focus on Service Cloud and Field Service Lightning.
Key responsibilities include designing, developing, and customizing Salesforce Service Cloud solutions, configuring core Service Cloud features, and building automation using various Salesforce tools.
The company offers a hybrid work arrangement, continuous professional development, and a competitive benefits plan.
Matching Summary
Develop, and enhance customer service solutions on the Salesforce platform with a focus on Service Cloud and Field Service Lightning.
Skills & Requirements
Must-have
Salesforce Service Cloud
Field Service Lightning (FSL)
Omni-Channel
Apex, SOQL, SOSL, LWC
Flows, Validation Rules, Approval Processes
Nice-to-have
Email-to-Case, Web-to-Case
CTI and multi-channel support
deployment tools (Change Sets, Git, Flosum)
Key Requirements
4 to 6 years of Salesforce development experience
Bachelor’s degree in computer science, Information Technology, or equivalent experience