Field Operation Support Assistant

Retirementcorporation

Norfolk, VA, United States
On-site
Prepare death certificates and related documents
Process permits and certificates
Handle veteran's paperwork
The Field Operation Support Assistant role at Retirement Corporation involves providing administrative and clerical support in a funeral home setting, focusing on customer service and documentation tasks. Candidates should have experience in office clerical or customer service roles and possess strong organizational and communication skills

Job Summary

  • Provides administrative and clerical support to funeral homes, cemeteries, or crematories.
  • Duties include preparing legal documents, managing inventory, processing payments, and assisting client families with empathy.
  • Requires a high school diploma and 1-2 years of office clerical or customer service experience.

Matching Summary

Match Score: 85

The Field Operation Support Assistant role at Retirement Corporation involves providing administrative and clerical support in a funeral home setting, focusing on customer service and documentation tasks. Candidates should have experience in office clerical or customer service roles and possess strong organizational and communication skills.

Skills & Requirements

Must-have

  • Prepare death certificates and related documents
  • Process permits and certificates
  • Handle Veteran's paperwork
  • Prepare monument placement paperwork
  • Ensure documentation accuracy and compliance
  • Coordinate memorial orders and inventory
  • Process accounts payable transactions
  • Respond to customer inquiries
  • Maintain professional relationships with officials

Nice-to-have

  • Convey concern and empathy
  • Maintain confidentiality
  • Work in a fast-paced environment

Key Requirements

  • High School or equivalent
  • 1 - 2 years of office clerical or customer service experience
  • Experience in a customer-focused and fast-paced professional environment
  • Working knowledge of office equipment
  • Basic mathematics skills
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter