Partner Support Specialist (part-time)

Via

Green Bay, United States
Base: $18ph; bonus/equity: equity or variable pyy ...
On-site
Excellent communication skills
Microsoft office and google suite proficiency
Strong listening and conversational abilities
The role serves as a direct bridge between Via's brand and driver-partners to ensure smooth interactions

Job Summary

  • The role serves as a direct bridge between Via's brand and driver-partners to ensure smooth interactions.
  • Employees will act as the first point of contact for riders, helping them book rides and navigate the software.
  • The position offers a competitive hourly rate of $18 per hour with potential for equity and variable pay.

Matching Summary

The role serves as a direct bridge between Via's brand and driver-partners to ensure smooth interactions.

Salary

Base: $18/hour; Bonus/Equity: Equity or variable pay where applicable; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent communication skills
  • Microsoft Office and Google Suite proficiency
  • Strong listening and conversational abilities
  • Availability Tuesdays Fridays 5p-10p and Saturdays

Nice-to-have

  • Experience with Salesforce or CRM tools
  • Entrepreneurial spirit and initiative
  • Empathy for customer situations
  • Ability to work in fast-paced environment

Key Requirements

  • Must be available Tuesdays Fridays 5p-10p and Saturdays
  • Strong computer and technical skills required
  • Clear reading comprehension and writing skills needed

Work Rights

Not specified

Tailored Resume

Cover Letter