Customer Service Representative Bilingual Vietnamese Preferred

PLS

Houston, TX, United States
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • cash handling
  • point-of-sale system usage
  • resolve customer complaints

Nice-to-have

  • Vietnamese language skills
  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience
  • professional appearance and demeanor

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Ability to stand for extended periods
  • Ability to lift up to 15 lbs.
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter