Ferguson exists to make customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable.
This role supports the Fire & Fabrication customer group by working with sales associates to meet customer needs through personalized service and problem solving.
Ferguson offers a holistic benefits package supporting mental, physical, and financial well-being including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, and paid parental leave.
Matching Summary
Ferguson exists to make customers’ complex projects simple, successful, and sustainable.
Salary
Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, and additional inclusive benefits
Skills & Requirements
Must-have
Customer relationship management (CRM) system
Timely quotations and accurate sales orders
Coordinate deliveries for customers
Respond quickly to customer needs
Ability to lift up to 50lbs
Nice-to-have
Experience in fire protection or plumbing trades
Strong upselling skills
Highly motivated and customer service oriented
General digital literacy including Microsoft Office
Ability to build relationships
Key Requirements
0-3 years sales or customer service experience preferred
Ability to make timely decisions in fast-paced environment
Ability to quickly learn product knowledge and processes