Field Service Engineer

Aristocrat

Graz, Austria
Fully remote
Customer satisfaction focus
Perform installations and repairs
Technical service in the field
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products

Job Summary

  • This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • Perform installations and repairs
  • Technical service in the field
  • Monitor system related issues
  • Digital Electronics understanding
  • Networking technologies familiarity

Nice-to-have

  • Collaborate with management
  • Build customer advocacy
  • Self-motivated and self-disciplined
  • Maintain confidentiality
  • Follow safety rules

Key Requirements

  • Electronics qualifications preferred
  • Industry related experience preferred
  • Professional training or certification
  • Microsoft Office Suite proficiency
  • Gaming licenses required
  • Valid passport and driver’s license
  • Ability to perform 2-person lift of 110kg game

Work Rights

Must be authorized to work in Austria

Tailored Resume

Cover Letter