Manager, Technical Support Engineering – Workday Platform

Jeremybeaulieu

**
Workday analytics domain expertise
Sql and python data analysis skills
Distributed systems and query optimization
** The job posting is for a Manager of Technical Support Engineering focused on the Workday Analytics platform at Jeremybeaulieu, a Fortune 500 company known for its innovative AI solutions. The role involves leading a global team of support engineers, ensuring high-quality customer outcomes, and requires a blend of technical expertise and leadership skills. **

Job Summary

  • This role leads a high-performing global team dedicated to delivering world-class support for Workday's analytics platform.
  • The position requires deep technical expertise in debugging complex system issues, optimizing queries, and managing distributed computing workloads.
  • Candidates will benefit from a flexible work approach requiring at least 50% time in-office or field while fostering a culture of integrity and shared enthusiasm.

Matching Summary

Match Score: 75

** The job posting is for a Manager of Technical Support Engineering focused on the Workday Analytics platform at Jeremybeaulieu, a Fortune 500 company known for its innovative AI solutions. The role involves leading a global team of support engineers, ensuring high-quality customer outcomes, and requires a blend of technical expertise and leadership skills. **

Skills & Requirements

Must-have

  • Workday Analytics domain expertise
  • SQL and Python data analysis skills
  • Distributed systems and query optimization
  • 24x7 on-call rotation management
  • Global team leadership experience

Nice-to-have

  • Strong problem-solving and decision-making
  • Experience with Jupyter Notebooks
  • Knowledge of financial data structures
  • Inclusive collaborative culture builder
  • Proactive customer guidance skills

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years in technical support or analytics
  • 2+ years leading technical teams

Work Rights

Not specified

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