GREENSAFE INTERNATIONAL PTE. LTD. is seeking a Project Manager in Singapore to oversee client performance meetings, ensure staff competency, and handle service recovery for escalations. The ideal candidate will possess strong communication skills and the ability to coordinate effectively with stakeholders
Job Summary
The role involves organizing monthly performance meetings with clients and management to report on service performance.
The Project Manager must ensure all customer supporting staff are competent, properly trained, and meet qualification requirements.
Service recovery responsibilities include investigating issues, communicating with customers, and submitting written reports within 3 days.
Matching Summary
Match Score: 75
GREENSAFE INTERNATIONAL PTE. LTD. is seeking a Project Manager in Singapore to oversee client performance meetings, ensure staff competency, and handle service recovery for escalations. The ideal candidate will possess strong communication skills and the ability to coordinate effectively with stakeholders.
Skills & Requirements
Must-have
Organize monthly performance meetings
Ensure staff competency and training
Handle service recovery for escalations
Investigate complaints within 3 days
Maintain confidentiality and security undertakings
Nice-to-have
Strong communication skills with clients
Experience in stakeholder coordination
Ability to implement corrective actions
Proactive operational knowledge updates
Key Requirements
Complete required security screening before deployment