As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
You will support customers with enquiries, account maintenance, process credit product applications, and complete Financial Health Checks to assess their financial needs.
The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing risk-adverse culture.
Matching Summary
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
In-branch technology demonstration
Problem solving and effective solutions
Nice-to-have
Financial services experience
Retail or hospitality background
Building a career with CommBank
Commercial driven retail environment
Key Requirements
Experience in financial services, retail or hospitality