Bdc Administrator/customer Service Representative

Lithia Hyundai of Fresno

Fresno, California, US
Base: $16.90 to $20.00 ph; bonus/equity: + bonus o...
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Strong communication skills
Ability to multitask
Team-oriented environment
** Lithia Hyundai of Fresno is seeking a motivated BDC Administrator/Customer Service Representative who excels in a dynamic environment and is passionate about customer service in the automotive industry. The role involves handling customer inquiries via calls, emails, and chats, as well as maintaining records in a CRM system. **

Job Summary

  • The role involves handling inbound and outbound communications to assist customers with sales inquiries and scheduling appointments.
  • Candidates must maintain accurate records in the CRM system while meeting performance goals in a fast-paced environment.
  • The company offers competitive pay, comprehensive benefits including medical and dental plans, and vehicle purchase discounts.

Matching Summary

Match Score: 75

** Lithia Hyundai of Fresno is seeking a motivated BDC Administrator/Customer Service Representative who excels in a dynamic environment and is passionate about customer service in the automotive industry. The role involves handling customer inquiries via calls, emails, and chats, as well as maintaining records in a CRM system. **

Salary

Base: $16.90 to $20.00 per hour; Bonus/Equity: Plus bonus opportunities; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to multitask
  • Team-oriented environment
  • Basic computer skills
  • Familiarity with CRM software

Nice-to-have

  • Previous BDC or Call Center experience
  • Automotive industry experience
  • Friendly professional attitude
  • Passion for automotive industry

Key Requirements

  • High school graduate or equivalent
  • 18 years or older required
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

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