Senior Customer Service Specialist

Xn Karrierefhrer 4ob

Sydney, Australia
Experience in operational environments
Ability to work autonomously
Strong written and verbal communication skills
The role focuses on quality, risk mitigation, coaching, and continuous improvement

Job Summary

  • The role focuses on quality, risk mitigation, coaching, and continuous improvement.
  • You will act as a subject matter expert and support complex cases.
  • The team manages a broad range of responsibilities including Quality Assurance and Compliance Investigations.

Matching Summary

The role focuses on quality, risk mitigation, coaching, and continuous improvement.

Skills & Requirements

Must-have

  • Experience in operational environments
  • Ability to work autonomously
  • Strong written and verbal communication skills
  • High attention to detail

Nice-to-have

  • Motivated and keen to learn
  • Comfortable providing constructive feedback
  • Ability to grasp new concepts quickly

Key Requirements

  • Demonstrated ability to provide feedback
  • Experience in Dispute Operations
  • Ability to identify process improvements

Work Rights

Not specified

Tailored Resume

Cover Letter