The Retail Manager is responsible for the management and operation of the Retail Outlets and the day to day functions that align with the department’s long term goals and objectives
Job Summary
The Retail Manager is responsible for the management and operation of the Retail Outlets and the day to day functions that align with the department’s long term goals and objectives.
Ensure that retail operations meets hotel standards for a memorable guest experience with a keen focus on a well trained staff able to perfect the basics.
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.
Matching Summary
The Retail Manager is responsible for the management and operation of the Retail Outlets and the day to day functions that align with the department’s long term goals and objectives.
Skills & Requirements
Must-have
excellent customer service
inventory controls and re-orders
staff recruitment and training
achieve financial objectives
maintain hotel standards
positive attitude and learning environment
Nice-to-have
luxury hotel experience
exceptional guest recovery skills
integrate company values
Key Requirements
High school or equivalent education required
Bachelor’s degree preferred
One to two years’ experience in a luxury hotel preferred
Two to three years’ experience in retail management
Dependable and available to work weekends, nights and/or holidays