Product Support Specialist - Level 2

Mt

Kuala Lumpur, Malaysia
On-site
Technical and post-sales support
Dimensioning and systems product portfolio
Technical support library maintenance
Provide 24/5 technical and post-sales support for Mettler Toledo’s Dimensioning and Systems product portfolio

Job Summary

  • Provide 24/5 technical and post-sales support for Mettler Toledo’s Dimensioning and Systems product portfolio.
  • Collaborate with R&D to develop and adapt global service training materials for regional needs.
  • Support external quality issues and validate reported quality problems through testing.

Matching Summary

Provide 24/5 technical and post-sales support for Mettler Toledo’s Dimensioning and Systems product portfolio.

Skills & Requirements

Must-have

  • technical and post-sales support
  • Dimensioning and Systems product portfolio
  • technical support library maintenance
  • training material development
  • on-site customer and partner support

Nice-to-have

  • collaborate with global teams
  • support trade show activities
  • adapt training content regionally

Key Requirements

  • Level 2 Product Support Specialist
  • Experience in technical support
  • Experience in product training
  • Experience in quality validation

Work Rights

Not specified

Tailored Resume

Cover Letter