Customer Service Representative

Genoaanimalhospital

Seymour, CT, United States
Competitive pyy; performance bonuses available; 40...
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Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
** Genoaanimalhospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and support to clients and their pets. The ideal candidate will possess excellent communication skills, a detail-oriented approach, and the ability to handle multiple tasks in a fast-paced environment. **

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction results in a positive impression.
  • Responsibilities include managing scheduled appointments, triage, handling payments, and maintaining accurate pet medical records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team member growth.

Matching Summary

Match Score: 75

** Genoaanimalhospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and support to clients and their pets. The ideal candidate will possess excellent communication skills, a detail-oriented approach, and the ability to handle multiple tasks in a fast-paced environment. **

Salary

Competitive pay; Performance bonuses available; 401(k) matching and student loan assistance

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving skills in emergency situations
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary medical terminology
  • Knowledge of veterinary electronic medical records
  • One year of customer service experience
  • Compassionate communication style
  • Detail-oriented record keeping

Key Requirements

  • HS Diploma or educational equivalent
  • Availability for weekend and holiday rotations
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter